Frequently Asked Questions

No. CoinHash handles all the hardware, electricity, cooling, and maintenance. You simply choose a plan, pay, and your dedicated VM is deployed automatically. Everything is managed through your online dashboard.

Yes. CoinHash uses enterprise-grade data centers, 2FA authentication, encrypted wallets, and HMAC-verified payment callbacks. We operate with full transparency — you can monitor your VM's hash rate and earnings in real time.

We offer five plans: Lite Hash ($500 / 1 TH/s / 420 days), Standard Hash ($1,000 / 1.5 TH/s / 365 days), Starter Hash ($2,000 / 2 TH/s / 240 days), Advanced Hash ($3,500 / 4 TH/s / 180 days), and Pro Hash ($5,000 / 7 TH/s / 90 days). All plans target 1.0 BTC, though actual output depends on network difficulty and pool performance.

We accept cryptocurrency payments through NOWPayments. You can pay with BTC, ETH, LTC, USDT, and 100+ other cryptocurrencies. Once your payment is confirmed on the blockchain, your mining VM deploys automatically.

Immediately after your payment is confirmed on the blockchain. Your VM is deployed automatically, and mining begins within minutes. You'll receive an email confirmation with your VM ID and plan details.

Yes. You can purchase and run multiple mining plans simultaneously. Each plan deploys its own dedicated VM, and all earnings are aggregated in your BTC wallet.

Your VM mines at a fixed hash rate in a professional mining pool. Estimated daily BTC output is based on your hash power and current network difficulty, which fluctuates over time. Actual earnings may vary. Earnings are credited to your CoinHash wallet automatically. See our Risk Disclosure for details.

You can withdraw your earned BTC at any time, subject to the platform's minimum withdrawal amount. Withdrawals are processed to your external Bitcoin wallet address.

CoinHash provides built-in wallets for BTC, ETH, BNB, and other supported cryptocurrencies. You can convert between currencies, transfer between wallets, and withdraw to any external wallet address.

We use industry-standard security measures including encrypted passwords, two-factor authentication (2FA) via authenticator apps, session management with automatic timeouts, and HTTPS encryption on all connections.

Use the "Forgot Password" link on the login page to receive a password reset email. If you also have 2FA enabled, you'll need your authenticator app to complete the process. Contact support if you're locked out.